“Success is built on the days you don’t feel like showing up, but do anyway.” – Jim Douville
We’ve all had these type of mornings. The coffee hasn’t kicked in, the “No Soliciting” signs feel personal, and the phone feels like it weighs 500 pounds. In Merchant Services, where the “No’s” come fast and the gatekeepers are tough, those days are the real separators.
Why the “Off Days” are your biggest opportunity:
- The Competition is Ghosting: While other reps are “organizing their CRM” (aka procrastinating), you’re actually hitting the pavement.
- Trust is Won in the Trenches: Merchants want a partner who is reliable. Showing up when things are tough proves you’ll be there when their terminal goes down or they have a billing dispute.
- The Law of Averages: That merchant who finally switches to you? They’re usually at the end of a long list of “not interested.” You can’t find the “Yes” if you don’t push through the “Maybe later.”
Your Game Plan:
- Micro-Goals: Don’t overwhelm yourself. Just focus on the next 10 dials or the next 3 walk-ins.
- Lean on your “Why”: Are you doing this only for the residuals, the freedom, or to help local businesses save on predatory fees?
- Audit your wins: Look at your best account. Remember how hard that one was to close?
The Bottom Line: Grit isn’t a talent; it’s a choice. Dig deep, make the next call, and let’s close the week strong.
Happy Selling,
David
