Confessions of a Merchant Services Pro: The Stuff We Only Say to Each Other

Let’s be honest with each other for a second. We operate in one of the most brutal, misunderstood, and utterly chaotic industries on the planet.

When you tell people at a party that you’re in “merchant services,” their eyes either glaze over because they think you sell cash registers, or they tense up because they think you’re a scam artist trying to skim a fraction of a percent off their hard-earned money.

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Sales Lessons from SB Mowing

Have y’all seen this YouTuber and now on facebook & TikTok, SB Mowing? If you’ve spent anytime on social media you’ve probably seen him: a guy in Kansas named Spencer, known to millions as SB Mowing. He finds the most disastrous, overgrown lawns in the neighborhood the ones where the grass is waist-high and the sidewalk hasn’t been seen since 2010—and he cleans them up for free.

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Friday’s Top 10 Ice Breakers

Happy Friday, Let me set the scene once again. You’re standing outside a storefront, adjusting your tie or smoothing your blazer, rehearsing the perfect pitch in your head. But the moment you walk in, the “salesperson” alarm goes off. The owner looks up, sees the clipboard or the tablet, and immediately goes into “not interested” mode.

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The Great Cereal Debate: How a Silly Question is Closing Deals

Let me set the scene. You walk into a business, the gatekeeper has their “protection shield” up, and the owner is buried in paperwork. You have approximately 3-4 seconds to break the ice before you’re just another “card processing guy” being shown the door.

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14 Words That Can Energize Your Sales Pitch

“They” say the pen is mightier than the sword. Which is good, because you probably don’t want to threaten prospects into buying at sword-point.

As the primary “weapons” to convert prospects into merchants, words are incredibly important to merchant services salespeople.

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