Direction Over Motion: Why Most Merchant Services Reps Fail to Build Residuals

A Facebook memory popped up up the other day from a post I shared back in 2015 featuring a Zig Ziglar quote: “Lack of direction, not lack of time, is the problem. We all have 24-hour days.” Looking at it again through the lens of what we do selling merchant services, that message hits just as hard today as it did over a decade ago.

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It’s Monday!

Most people hear the word “Monday” and groan. In the merchant services, local business owners are usually bracing for weekend inventory checks, payroll stress, and a stack of invoices. But inside the sales arena, Monday hits completely differently. Monday means a fresh start, a brand new board, and an untouched calendar full of opportunity.

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Friday Top 10: The Best Takeaways from This Week’s Grind

Let’s recap our week . From pushing past cold call burnout to rethinking fee perceptions in a sushi bar and driving behind the wheel in slow motion, here are the top 10 lessons we have learned from this week’s posts to carry you into the weekend.

From the Home Office in Knockemstiff, Ohio, Here are the

Top 10 Best Takeaways from This Week’s Grind

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Confessions of a Sales Pro: A Random Rant from the Road

No confession today. Today’s post is what I’m calling a Random Rant.

As merchant services reps, we live in our cars. We spend half our lives driving from strip mall to industrial park, logging miles between cold calls, terminal drops, and merchant visits. So I know you feel my pain on this: left-lane drivers who drag along at 57 miles per hour are some of the most selfish, self-centered motorists on the planet.

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Why Top Producers Run Counterclockwise & How to Disrupt the Payments Industry

Most people in our industry are trapped in the clockwise grind. They wake up, pitch the exact same interchange-plus pricing, pitch the same rate match, and offer the same standard terminal. Then they wonder why merchants treat them like every other sales rep who walked through the door that week.

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