No confession today. Today’s post is what I’m calling a Random Rant.
As merchant services reps, we live in our cars. We spend half our lives driving from strip mall to industrial park, logging miles between cold calls, terminal drops, and merchant visits. So I know you feel my pain on this: left-lane drivers who drag along at 57 miles per hour are some of the most selfish, self-centered motorists on the planet.
Continue reading “Confessions of a Sales Pro: A Random Rant from the Road”Welcome back to WWYD Wednesday! Today, we’re tackling a dilemma: A high ticket luxury dining meets viral social media outrage over Dual Pricing.
Continue reading “WWYD Wednesday: The $52 Receipt That Broke the Internet”Most people in our industry are trapped in the clockwise grind. They wake up, pitch the exact same interchange-plus pricing, pitch the same rate match, and offer the same standard terminal. Then they wonder why merchants treat them like every other sales rep who walked through the door that week.
Continue reading “Why Top Producers Run Counterclockwise & How to Disrupt the Payments Industry”You didn’t come this far just to get this far!
In payments, “NO” is just part of our morning commute. We hit cold calls, gatekeepers, terminal errors, and prospects who insist they “already have a processor.” Building serious recurring residual income isn’t meant to be easy.
Continue reading “One Word Persistence”Happy Friday! You made it through another tough week in the trenches.
From hitting the pavement on Monday with a clean slate, to decoding merchant personalities on Tuesday, surviving a API breakdown on Wednesday, and facing the raw truth about the “high split trap” on Thursday. We covered serious ground this week.
Before you shut down your laptop, roll up your sleeves for the weekend. let’s bring it all together. Here are Friday’s Top 10 takeaways every merchant services sales pro needs to keep pinned to their monitor.
Continue reading “Friday’s Top 10: Lessons on Mindset, Clutterbugs, API Crises, and the High-Split Trap”Welcome back to another week of Confessions! Grab your lukewarm coffee, take a seat, and let’s talk about a classic trap that burns out more sales reps than cold calling rejection ever could: the endless chase for the “better split.”
If you’ve been in this industry for more than six months or if you read any of the Facebook groups or spend five minutes on LinkedIn you see agents doing it every single day. A rep starts with a solid ISO, builds a modest portfolio, and then gets targeted by a recruiter or a flashy post promising the moon.
Continue reading “Confessions Of a Sales Pro: The ISO Hoppers”Welcome back to another WWYD Wednesday, where we dive into real world scenarios from the merchant services trenches. Today, we’re tackling every sales rep’s worst operational nightmare, a high value integrated medical client, a broken software API, and angry office staff.
Here is this week’s scenario. How would you handle it?
Continue reading “WWYD Wednesday’s Worse Than a Root Canal! When the Dental POS Sync Dies”
