Month: August 2026

Friday’s Top 10 Unhinged Closes, Parking Lot Standoffs, and the Raw Lessons from this Weeks Post

It’s Friday, which means it’s time to look back at the chaos, the field wins, and the brutal reality checks from this past week. From fighting a gang of Canadian geese to climbing under a diner sink covered in grey water, here are the top 10 takeaways counting down from 10 to 1 to carry into your weekend.

From the Home office in Pie Town New Mexico, Here are the

Top 10 Unhinged Closes, Parking Lot Standoffs, and the Raw Lessons from this Weeks Post

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Confessions Of a Sales Pro: The Hall of Fame Closes (That Actually Worked)

Welcome back to another week of Confessions! Grab your lukewarm coffee, take a seat, and let’s talk about the absolute madness we call “closing a deal” selling merchant services.

If you read the standard sales books, they’ll tell you about the Assumptive Close, the Puppy Dog Close, or the Alternative Choice Close. They paint a picture of a slick rep in a tailor made suit closing a deal over a crisp handshake and a polite nod.

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WWYD Wednesday: The Illegal Debit Surcharge

Welcome back to another WWYD Wednesday where we share real world scenarios from the field! Today, we deal with a high volume liquor store owner who was supposed to be on a standard credit card surcharge program until a massive compliance letter hit his desk.

Here is this week’s scenario. How would you handle it?

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Correction Is Your Direction

Nobody likes to be wrong. I certainly don’t. Being called out on a bad call, an inaccurate prediction, or a missed opportunity stings. But over my years in merchant services and payment processing, I’ve learned that holding onto the belief that you’re always “right” is the fastest way to hit a wall.

When you’re building a sales career, you don’t need a static map telling you where to go you need real, unfiltered feedback that keeps you on course. Correction is your direction. Admitting where I was wrong hasn’t held me back; it’s been those situations that pointed me toward my next phase of growth.

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Turn Daily Roadblocks into Sales Breakthroughs

Our office sits right next to a lake. A lake also means geese. On most mornings, it’s business as usual: the local geese wander around the parking lot, doing their thing while I do mine. We have an unspoken agreement to stay out of each other’s way.

Then came last week.

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