WWYD Wednesday’s

WWYD Wednesday: The EHR Platform Hijack

It’s Wednesday, which means it’s time to look at the sticky, high-stakes scenarios we find ourselves in as merchant services professionals. Today, we are talking about a retention nightmare that is becoming all too common in our industry: The SaaS Platform Hijack.

Here is the setup. Let’s see what you would do.

WWYD Wednesday: The “Friend Zoned” BBQ Joint

Welcome back to another edition of What Would You Do Wednesdays, the weekly pit stop where we dissect real-world merchant services scenarios and figure out how to turn cold shoulders (or in this case, warm brisket) into signed contracts.

Today, we’re looking at a classic sales trap: The Friend Zone.

WWYD Wednesday: The “I Need It Now” Meltdown

We’ve all got that one merchant on our caller ID. You know the one—the name pops up, and your stomach does a little somersault because you know, regardless of the time or day, it’s going to be a “crisis.”

This week, we’re diving into a scenario of high stakes, high entitlement, and the dreaded “I’m canceling” threat.

WWYD Wednesday: The “Loyal but Limited” Food Truck Dilemma

Welcome back to another What Would You Do Wednesday. Today, we’re looking at a food truck scenario: the merchant who loves their hardware but is being held back by its limitations and rising costs.

Meet Marco. He’s the owner of Street Heat, a popular taco truck that’s been a local staple for four years. Marco is a Clover veteran—he’s got the Duo at the window and a Flex for line-busting.

WWYD Wednesday: The “Family Ties” Betrayal

You know the client. We’ll call him “Reliable Randy.” You’ve had the account for years. When his terminal acted up, you were there in twenty minutes. When he ran out of paper, you dropped off a case for free. You didn’t just service the account; you nurtured it. You were more than a vendor; you were a partner.

WWYD Wednesday: The Mystery of the Missing Statements

It’s Wednesday, and you’re out in the field. You walk into a high-potential prospect: a multi-chain oil change and repair shop with 7 locations. On paper, this is a whale. In reality, you’ve just stepped into a forensic audit.

WWYD WEDNESDAY’S – TAX DAY

Happy Wednesday, and more importantly, happy April 15th! Or, as it’s known in our industry: The Dreaded Day.

That’s right, it’s Tax Day. The one day of the year where the entire country collectively stares at their bank accounts and wonders if moving to a remote island with no Wi-Fi is a viable career move.