Friday’s Top 10 TV Shows for Sales Professionals

Need some sales inspiration that doesn’t involve a trip to the movie theater? Look no further than your TV screen! From classic sitcoms to intense dramas, these shows offer valuable lessons on closing deals, building relationships, and mastering the art of persuasion. So grab the remote and get ready for a binge-watching session with this Friday’s Top 10 TV Sales Shows for Salespeople:

From the Home office in Scranton, Pennsylvania,

Here are this Friday’s Top 10 TV Sales Shows for Salespeople

10. Succession

Sales Lesson: This satirical drama dives deep into the world of media moguls, showcasing high-stakes negotiations, power dynamics, and the art of persuasion at the highest level. Watch how the Roy siblings and their associates maneuver, manipulate, and close deals that can make or break empires.

Why it matters for Salespeople: “Succession” provides a glimpse into the world of complex deal-making, emphasizing the importance of strategic thinking, reading people, and leveraging relationships to achieve your goals.

9. The Office

Sales Lesson: While Michael Scott might not be the ideal sales manager, this hilarious sitcom offers a surprisingly insightful look at the dynamics of a sales team. Observe how different personalities approach their work, deal with office politics, and strive to meet their quotas (with varying degrees of success).

Why it matters for Salespeople: “The Office” reminds us to find humor in the everyday challenges of sales, build strong relationships with colleagues, and always strive for a positive work environment.

8. Parks and Recreation

Sales Lesson: Though not explicitly about sales, this heartwarming comedy showcases the power of passion, creativity, and community engagement. Leslie Knope’s unwavering enthusiasm and dedication to her work are infectious, and her ability to rally support for her ideas is a valuable skill for any salesperson.

Why it matters for Salespeople: This show reminds us that building relationships, understanding your audience, and genuinely believing in your product or service are essential for success.

7. Silicon Valley

Sales Lesson: This satirical comedy dives into the fast-paced world of tech startups, highlighting the challenges of pitching ideas, securing funding, and navigating a competitive market. Watch how Richard Hendricks and his team overcome obstacles, adapt to change, and ultimately strive to bring their vision to life.

Why it matters for Salespeople: In today’s rapidly evolving business landscape, it’s crucial to be adaptable, innovative, and able to effectively communicate the value of your product or service.

6. Shark Tank

Sales Lesson: This reality show offers a front-row seat to the high-stakes world of pitching and negotiation. Observe how entrepreneurs present their ideas, handle objections, and ultimately try to secure investments from the “Sharks.”

Why it matters for Salespeople: “Shark Tank” provides valuable insights into crafting a compelling pitch, anticipating questions, and confidently presenting your value proposition.

5. Mad Men

Sales Lesson: Set in the glamorous world of 1960s advertising, this drama explores the art of persuasion, branding, and understanding consumer psychology. Don Draper’s charismatic persona and ability to craft compelling narratives offer a masterclass in influence and closing deals.

Why it matters for Salespeople: “Mad Men” reminds us of the importance of building a strong brand, understanding your target audience, and tailoring your message to resonate with their desires and aspirations.

4. Billions

Sales Lesson: This intense drama delves into the world of high finance, showcasing the power of negotiation, risk-taking, and strategic thinking. Bobby Axelrod’s relentless pursuit of success and his ability to navigate complex deals offer valuable lessons in closing high-stakes deals.

Why it matters for Salespeople: “Billions” highlights the importance of understanding your market, building strong relationships, and staying ahead of the competition.

3. Suits

Sales Lesson: This legal drama might not seem like an obvious choice for a sales list, but it’s packed with scenes of negotiation, persuasion, and closing deals. Harvey Specter’s confident demeanor and strategic approach to winning cases offer valuable lessons in building rapport and influencing others.

Why it matters for Salespeople: “Suits” emphasizes the importance of preparation, confidence, and thinking on your feet in high-pressure situation

2. The Apprentice

Sales Lesson: This reality show puts aspiring entrepreneurs through a series of challenging tasks designed to test their business acumen, including sales and negotiation skills. Observe how contestants handle pressure, work as a team, and strive to impress their demanding boss.

Why it matters for Salespeople: “The Apprentice” highlights the importance of leadership, teamwork, and problem-solving in a competitive business environment.

And the # 1 Top 10 TV Sales Shows for Salespeople is ….

1. The Profit

Sales Lesson: “The Profit” offers a masterclass in business turnaround, and Marcus Lemonis’s approach, particularly his focus on People, Process, and Product, can be directly applied to selling merchant services.

The 3 P’s of Selling Merchant Services (The Profit Style):

  • People: In merchant services, your “people” are multifaceted:
    • Yourself: You are the face of your business. Lemonis emphasizes authenticity and integrity. Be genuine, build trust, and demonstrate your expertise. Invest in your own training and development to become a trusted advisor, not just a salesperson. This also includes the team you build around you, if applicable.
    • Your Clients (Merchants): Understand their needs intimately. Don’t just sell a product; offer solutions. Lemonis digs deep to understand a business’s challenges. Do the same. Ask questions, listen actively, and tailor your pitch to their specific situation. Are they struggling with chargebacks? Do they need mobile payment solutions? Are their rates too high? Address their pain points directly.
    • Your Support Team: The back-end support you offer is crucial. A smooth onboarding process, responsive customer service, and readily available technical assistance are vital for client retention. Just like Lemonis relies on his team, you need a reliable support system to ensure client satisfaction.
  • Process: A streamlined and efficient process is essential for success:
    • Sales Process: Develop a clear and consistent sales process, from prospecting to closing and onboarding. Lemonis is a stickler for systems. Create a CRM system to track leads, manage communication, and follow up effectively. Have standardized presentations and proposals ready.
    • Onboarding Process: Make the transition to your merchant services as seamless as possible for the client. Provide clear instructions, offer training, and ensure their equipment is set up correctly. A smooth onboarding process leads to happy, long-term clients.
    • Customer Service Process: Establish a clear process for handling customer inquiries and issues. Respond promptly and efficiently to questions and concerns. Proactive communication is key. Don’t wait for problems to arise; check in with your clients regularly to ensure they’re satisfied.
  • Product: Your “product” is the suite of merchant services you offer:
    • Value Proposition: Clearly articulate the value of your services. Don’t just focus on price; highlight the benefits, such as increased efficiency, reduced costs, improved security, and better customer experience. Just like Lemonis evaluates the product’s quality, you need to understand the ins and outs of the services you offer and how they stack up against the competition.
    • Product Knowledge: Become an expert on your product offerings. Understand the different types of payment processing, POS systems, and other related services. Be able to answer any questions your clients may have.
    • Adaptability: The payments landscape is constantly evolving. Stay up-to-date on the latest technologies and trends. Be willing to adapt your product offerings to meet the changing needs of your clients. Lemonis constantly pushes businesses to innovate; you should do the same with your merchant services offerings.

By focusing on People, Process, and Product, you can transform your approach to selling merchant services, build stronger relationships with clients, and achieve greater success. Just like Marcus Lemonis, you can help businesses thrive by providing them with the right tools and support.

Have a great weekend,

David

Tommy Boy: One of the Best Sales Movies Ever? You Bet!

Who says sales has to be boring? Let’s take a cue from the late, great Chris Farley and his iconic character, Tommy Callahan. While some might argue, I believe Tommy Boy is arguably one of the best sales movies ever made. While Tommy might not have been the sharpest tool in the shed, he certainly knew how to hustle and close a deal.

Here are a few sales lessons we can learn from Tommy Boy:

1. Persistence Pays Off

Tommy Boy was relentless. He didn’t take no for an answer. No matter how many times he was rejected, he kept pushing forward. Persistence is key in sales. Keep following up, keep pitching, and eventually, you’ll break through.

2. The Power of Humor

Humor can be a powerful tool in sales. It can help to build rapport with clients and make your presentations more memorable. Tommy Boy was a master of comedy, and he used it to his advantage. While you don’t have to be a stand-up comedian, a little humor can go a long way.

3. The Importance of Teamwork

Tommy Boy couldn’t have done it alone. He had a loyal sidekick, Richard Hayden, who helped him every step of the way. A strong support system is essential for any salesperson. Surround yourself with positive, motivated people who can help you achieve your goals.

4. The Art of the Pitch

Tommy Boy’s pitches might not have been the most polished, but they were certainly passionate. Passion is contagious. When you’re passionate about your product or service, it shows. And when you’re passionate, your clients will be more likely to buy into what you’re selling.

5. Never Give Up

Even when things looked bleak, Tommy Boy never gave up. He always found a way to turn things around. Never give up on a sale. Keep fighting, keep believing, and you’ll eventually find a way to close the deal.

So, the next time you’re feeling down about a sales call or a lost deal, remember Tommy Boy. Remember his persistence, his humor, his teamwork, his passion, and his unwavering belief in himself. With the right attitude and effort, you too can be a sales superstar.

What other sales lessons can we learn from Tommy Boy? Share your thoughts

Happy Selling,

David

A Few Sales Lessons from the Movie Groundhog Day

Groundhog Day is just around the corner. While Punxsutawney Phil prepares for his big prediction this Sunday, let’s take a look at a different kind of Groundhog Day – the 1993 classic starring Bill Murray. Believe it or not, this hilarious film offers some surprising insights for salespeople.

For those unfamiliar, Bill Murray’s character finds himself reliving the same day over and over again. He’s trapped in a time loop, aware of everything that’s about to happen, while everyone else experiences February 2nd normally.

So, what can salespeople learn from this time-warp comedy?

1. Predictability:

While we can’t actually relive the same day (though a disastrous sales call might make us wish we could!), we can observe and predict human behavior. Just like Bill Murray learns the patterns of those around him, astute salespeople can anticipate customer responses by recognizing cues and understanding their needs.

Think about the film’s cringeworthy insurance salesman, “Ned the Head.” His predictable behavior is a perfect example of what not to do.

2. Repetition:

In the movie, repetition is initially meaningless and frustrating. But in real life, it can be a powerful tool for improvement.

  • Recognize patterns: Pay attention to recurring themes in your sales calls. Are you hearing the same objections? Are certain phrases consistently effective? Analyze these patterns to refine your approach.
  • Rehearse and role-play: Practice makes perfect. Use repetition to hone your skills and master your pitch. Whether it’s with a coach or through online training, repeating successful techniques will build confidence and improve performance.

3. Habits and Insights:

As Charles Duhigg explains in his book “The Power of Habit,” we can change our habits to achieve success. Bill Murray’s character eventually breaks free from his time loop by gaining self-awareness and responding genuinely to those around him.

Similarly, salespeople thrive when they are genuine, engaged, and perceptive. By building strong connections with customers, we can instinctively understand their needs and offer solutions that truly help.

The Takeaway:

Groundhog Day reminds us that even in repetitive situations, there’s always room for growth and improvement. By embracing predictability, utilizing repetition, and developing genuine connections, we can break free from our own sales “time loops” and achieve greater success.

Happy Selling,

David

Ted Lasso’s Guide to Successful Selling

If you haven’t watched Ted Lasso on Apple TV, you are really missing out! This show has so much heart, optimism, and belly-laughing humor. It’s winning all the awards and I see great parallels between the show’s lessons and sales lessons on how you can be a better sales pro and coach. 

In season one we meet Ted Lasso, a Kansas High School Football coach, starting his new career as Head Coach of an English Football team. He has zero experience with the rules, strategy, and terms used in the game. He should be completely out of his element but he persists with kindness, positivity, and a lightning-fast wit filled with pop culture references and unending optimism.

Every episode gives you “the feels” and some excellent life lessons. This is one of those shows that justifies the amount of time I spend watching TV!

Today let’s talk about the one and only Ted Lasso, and ask him for his best tips to help inspire me, and maybe you too. Let’s act as if Ted Lasso is speaking and coaching us.

Here’s my favorite scene —> https://youtu.be/3S16b-x5mRA

Enjoy, David

*Here’s Ted!

Greetings, sales team! It’s a pleasure to be here with you all today. As some of you may know, I’m Ted Lasso, and I’m here to offer some advice on how you can elevate your sales game.

First and foremost, I want to remind you all to be curious, not judgmental.

One of the biggest mistakes we can make as salespeople is assuming we know everything there is to know about our clients or customers. The truth is, we’ll never know everything about them, but we can always strive to learn more. So ask questions, be curious, and don’t be afraid to admit when you don’t know something. This will help you build stronger relationships with your clients and ultimately close more deals.

Another important lesson from my experience as a coach is to start where you are.

Whether you’re a seasoned sales professional or just starting out, it’s important to assess where you are and set realistic goals for yourself. Don’t compare yourself to others or get discouraged by setbacks. Focus on your own progress and take steps every day to improve.

When it comes to feedback, remember to value the opinions of those who matter and forget the rest.

Not everyone’s opinion is worth your time or energy. Seek out feedback from trusted colleagues, mentors, and clients who can help you grow and improve. And don’t forget to take the time to give feedback to others as well. It’s a two-way street.

Now, you may be wondering what it means to be a goldfish.

Well, in my experience, it means having a short memory when it comes to mistakes or setbacks. Learn from them, but don’t dwell on them. Instead, focus on the present moment and the opportunities ahead of you. This mindset can help you stay positive and motivated even in challenging times.

To be your best self, you need to nurture the best version of yourself.

This means taking care of your physical, mental, and emotional health. Make time for exercise, meditation, and self-reflection. Take breaks when you need them, and don’t be afraid to ask for help when you need it. By investing in yourself, you’ll be better equipped to serve your clients and achieve your goals.

In sales, making quality connections is key.

It’s not just about making a sale; it’s about building relationships that will last. Take the time to get to know your clients on a personal level, and show them that you care about their needs and goals. This will help you build trust and loyalty, which are essential for long-term success.

Remember to make others look and feel good.

Celebrate their successes, offer encouragement when they face challenges, and be generous with your praise. By lifting others up, you’ll create a positive environment that inspires everyone to do their best.

Finally, don’t take yourself too seriously.

Be vulnerable, and don’t be afraid to show your human side. We all make mistakes, and sometimes the best way to connect with others is by sharing our struggles and challenges. By being open and authentic, you’ll build deeper connections with your clients and colleagues, and ultimately become a more effective salesperson.

So there you have it, sales team. These are just a few of the lessons I’ve learned from my time as a coach, and I hope they’ll help you as you navigate the world of sales. And remember, if you ever need a little inspiration, there’s no better time to brush up on the lessons from Ted Lasso Seasons 1-3. Good luck, and happy selling!

Ted Lasso

*Credit Phil Gerbyshak for this article.

Happy Selling,

David

Friday’s Top 10 Sales Tips from “Seinfeld”

It’s been over 26 years since the Seinfeld show left the television airways, but it remains the undisputed classic television comedy. With the ending of Curb your Enthusiasm and Jerry Seinfeld’s new show on Netflix called Unfrosted, I thought it was time to revisit the show about nothing But, here’s a little known fact: did you know that you can learn a lot about sales and selling from watching Seinfeld clips? It’s true! Which bring me to this weeks top 10 list, 

I’ve gathered 10 ten clips, each of which illustrates a basic principle of selling, sales technique, or sales psychology. As usual, We will do this in David Letterman fashion.

From the home office in COSMO, FLORIDA, Here are

The Top 10 Sales Tips from “Seinfeld”

Here we go…

10.  In sales, determination isn’t enough; you also need  basic skills, like how to answer an objection.

9.  If your offering is good enough (like the soup in this clip), you can actually increase sales by making it more exclusive and more difficult to buy.

8. In sales, as in all business, simply showing up is half the battle. Even if you don’t really do anything.

7. Newman’s Big Request –  If your sales pitch does not work, don’t take it too personally.

6. BUSY GEORGE – Now you know why the marketing team always looks so busy.

5.  THE TELEMARKETER – Make sure you cold-call at the right time.

4. ELAINE’S DANCE – Never drink more than just a sip or two in front of merchants or co-workers. Never.

3.  JERRY BUYS A JACKET – Let the customer sell himself, then close the deal.

2. George’s New Suit –  Never wear a completely new suit when meeting a customer for the first time lest you run into an unexpected “wardrobe malfunction.”

And the #1    Sales Tips from Seinfeld.

1. OPPOSITE GEORGE –  If what you’re doing isn’t working, try something completely different.

Well there you have it sales professionals. We can find sales tips anywhere, all we have too do is look for them. 

Have a awesome weekend,

David

Top 10 Tips on Success from The Wolf of Wall Street

You may have watched the movie “Wolf of Wall Street”, this movie was a depiction of “Jordan Belfort” who was a stock market broker who created his own successful brokerage firm. Although his firm went downhill due to his illegal practices of selling bogus shares of companies that weren’t even real, he still managed to run an extremely successful brokerage firm.

His tactics included becoming a master at selling. Jordan was highly skilled in communicating and convincing individuals to buy shares of bogus companies. If you really think about it, it’s highly impressive for an individual to sell shares of a fake company that doesn’t even exist. That just shows the power of his influence and tactics in selling. Jordan was a firm believer in hustling and effective selling.

He believed that everything in life is earned and not given. You can’t wish for things to happen, you have to make it happen using powerful tactics and influential tactics. Today, Jordan is an author and a motivational speaker. One of his best selling books titled, “The way of the Wolf” teaches his methods of becoming a successful sales person and businessman. Today, I will share with you Jordan Belfort’s Top 10 successful tips he recommends in order to become successful in the world of business and effective selling.

                                  From the home office in Hot Coffee Mississippi,

The Top 10 Successful Tactics and Tips by Jordan Belfort

10. Don’t live in your past

Don’t be a slave to your past. If you keep lingering on the past, it will affect you for the future. If you have a bad past then forget about it and move forward. Everything in life is in front of you and that’s all you can control. The past only hurts you to become powerful in the future.

9. Act how you want to become

If you want to become wealthy and successful act as if you were already that. Take action and have the confidence as if you were already successful. This will put you in the right mindset of success. You will eventually create successful habits and become ready for success when it happens.

8. Give value to make money

If you really want to make money, you have to create something of value to your customers. Create something that would be make your customers or people demand. When you understand and master that concept, money will attract to you!

7. Never give up

This is the most important characteristics to become rich. NEVER GIVE UP. If you give up, you will never make it to success. Giving up your dreams and goals will make hopeless. Once you give up, your dream is over! It is important to understand that failure is the backbone of becoming successful so never give up!

6. Have high standards

Always aim high and never settle for less. Jordan believes that people fail because they have smaller goals. Having poor standards will have a negative impact on the people around due to numerous reasons. For example, if you settled with a job that pays $35,000 instead of 70,000 this may hurt your family financially in the future. That extra money included in your salary could help your family with covering expenses such as mortgage, emergencies, vacations, etc…

5. WInners are always confident

Winners always have the powerful mindset of saying must and will. Their minds are always wired to win and have confident thoughts. Never shy away from any successful mission or goal. This should always be powered through with willing and positive thoughts.

4. The “WHY”

One quote from Jordan Belfort is “if you give people a good enough why, they will always figure out the how”. People are always capable of becoming influenced if you influence them well enough.

3. Control your environment

In order to be successful, you have to control your environment. You have to eradicate the negative thoughts anyone may place in your mind and replace it with strong positive thoughts that are correlated towards your goals. You have to master your environment in order to consistently be motivated and aiming towards successful thoughts.

2. What’s holding you back from being successful?

Jordan believed that not becoming was successful was due to negative thoughts that contained excused and a bs story behind it. In order to achieve success, all excused have to be eradicated. Excuses only prevent you from overcoming obstacles that are preventing you from becoming successful. Excuses don’t give you any justice when it comes to attaining success. Overall, ELIMINATE IT!

and the #1 Top 10 Tips on Success from The Wolf of Wall Street is …

1. Wiring your mind to be mentally strong

Jordan believed in having a powerful mind for business. Mentally, your mind has to be wired to win and have positive thoughts. Poor decisions should be replaced with rich quality thoughts. He was also a firm believer of unlearning all the negative thoughts and replacing them with good ones. This tool is powerful in order to become successful in preventing your mind from having weak thoughts.

There you have it! These are the  Top Ten Tips from The Wolf of Wall Street. Jordan Belfort is a highly talented individual when it comes to powerful influencing and successful business tactics. To learn more about successful business tips from Jordan, make sure to read his top selling books. You will learn a lot from Jordan and it may even change your life!

have an awesome weekend,

David

3 Lessons from the Bill Murray movie Groundhog Day

Today is Thursday February 1st, a most peculiar American holiday. If you’re reading this with a feeling of déjà vu, then you may be thinking about Bill Murray’s1993 comedy ” Groundhog Day .” And for us  as sales people,  perhaps there’s something you can learn from this unique film.


For the handful of those who haven’t seen the film, the Bill Murray character relives the same day over and over again-aware of everything that has happened each time. All those around him experience the day normally, while he’s trapped in an endless loop. Between you and me, I would sorta like the time loop at least for a while.


Back to the article. If there’s a teachable moment in the film, it’s when Murray avoids a slush-filled pothole-having stepped in it on several previous versions of February 2nd. From that moment, he changes his behavior on a grand, comic scale, based on knowledge of “preordained” events.


1. Predictability

Of course sales professionals cannot literally re-live a particular day-even if they urgently want to. (Who hasn’t experienced a disastrous call and wished for a do-over?) However, one thing we can do is observe predictable human behavior. In the movie, we can easily see the behavior patterns of characters-aided by the time-loop storyline, but not necessarily dependent on it. In particular, we can observe and predict the cringeworthy behavior of the film’s only sales rep, “Ned the Head.”In real life, we don’t need time travel to predict what someone will say or do. Behavior patterns are often shared. An astute observer can learn from others’ cues as well as their own experience, anticipating what someone’s response is likely to be. This is a crucial sales skill. Good salespeople are usually students of human needs, and the outward signs that reveal them.


2. Repetition 

The film’s primary plot device is constant, seemingly meaningless repetition. A humorously poignant moment for Murray is the lament by a despondent, working-class character that “every day is the same, and nothing you do matters.” While literally true in the movie, repetition in real life can serve a different purpose. 
We can choose to make repetition a positive experience. The next time a sales call feels like déjà vu, take the time consciously to note the patterns. Write them down. 

What was said? 

How did you respond? 

Does a particular objection keep recurring? 

You get the idea. And be sure to discuss these repeating patterns with your sales colleagues. If they’re experiencing the same thing, you can be halfway to a better approach.


There’s also a literal way to apply the repetition principle: rehearsal and role playing. Whether you do so live or with online sales training, learning by repetition and feedback is a key to success. Practice what works, by watching what your coach and successful colleagues do, and repeat until it sticks.

3. Habits and Insights

In his award winning 2011 book,  The Power of Habit, Charles Duhigg (available on Audible) points out that our habitual actions are not inevitable destiny. They can be changed and reinvented to avoid failure and foster success. The Bill Murray character did not succeed by remembering the same events of February 2nd, and planning a rote response. He succeeded in changing his habitually destructive behavior when he (eventually) gained new insights into himself, and responded genuinely to outside cues.


We as a salespeople succeed when we are genuine, engaged, and perceptive-not when we follow a rote set of procedures. By developing the habit of genuine connection, we will instinctively know how to meet our customer’s needs, and wake up on February 2nd ,  and perhaps have a Top 10 list from the movie GroundHog Day….. 


What movies do you learn a particular sales skill from? 

Happy Selling,

David