March 2026 – Page 2

Friday’s Top 10 KPIs Every Merchant Services Pro Needs to Track for Success

In 2026, tracking the right Key Performance Indicators (KPIs) is essential for merchant services professionals. Mastering these metrics—including approval rate, lead-to-close time, chargeback ratio, and portfolio lifetime value—will enhance profit prediction and portfolio scaling. Transitioning from intuition to data-driven decision-making is crucial for success.

I was scrolling through a post from The Daily Sales earlier about the power of metrics, and it got me thinking about our specific corner of the world. They mentioned the “10 KPIs” every pro should live by, and it hit me—if you aren’t tracking these in 2026, you’re essentially flying a plane in a fog bank without a dashboard.

Salmon to Swiping – Why Merchant Services is Your “Right on Time” Opportunity

I was scrolling through Facebook (or maybe it was TikTok) the other day when a post stopped me dead in my tracks. I actually grabbed my pen and wrote it down. It said:

WWYD – The Jeweler’s Square

Welcome back to another WWYD Wednesday! Today’s scenario hits close to home because it involves a long-term relationship. We’ve all been there: you’ve taken care of a client for years, you’ve watched them grow, and you think the trust is bulletproof—until a “shiny” (and cheaper) object catches their eye.

Happy St. Patrick’s Day!

This post emphasizes that success in sales, particularly in payments, requires hard work rather than luck. It encourages business owners to build trust through transparency, engage customers with personalized approaches, and prioritize retention over recruitment. By focusing on genuine efforts and relationships, they can reap significant rewards. Happy selling!

All of us selling payments, we aren’t just looking for four-leaf clovers (LOL)—we’re the ones out there building the pots of gold.

The Art of the “No”

Let’s be real for a second. Selling merchant services is tough. You’re not just selling a credit card processor; you’re asking a business owner to hand over the literal heartbeat of their livelihood.

It’s Friday the 13th, Top 10 St. Patrick’s Day Facts

Since today is Friday the 13th, it’s the perfect time to pivot from “unlucky” superstitions to the “Luck of the Irish!” With St. Patrick’s Day landing next Tuesday, it’s time to separate fact from folklore.

From the Home office In St. Patrick, Missouri

Stop Talking to Yourself

I think we’ve all been there.

I can’t tell you how many times I’ve sat in my car, parked right in front of a busy retail shop or a restaurant, gripping the steering wheel until my knuckles turned white. I’d stare at the front door and start a mental debate that would put a trial lawyer to shame.