Author: David Matney

Payment Technology Specialist at Payment Lynx

The Power of “Why?” When Selling Merchant Services

question mark whyGood Thursday morning everyone. We’ve been talking about digging deeper and asking more why questions. “Why?” is one of the first questions asked by young children. It’s dreaded by parents everywhere because sometimes it is asked countless times in a row, and often to questions that are difficult – if not impossible – to answer.

Finding the Cure for Selling Merchant Services Part 2

doctor bagGood Wednesday morning everyone.
There is an old joke that I used in yesterday’s post  A man goes to the doctor, raises his arm and says, “Doc, it hurts when I do this.” The doctor replies, “Well, don’t do that.”

Finding the Cure for Selling Merchant Services

doctor scopeGood Tuesday morning everyone. I’ve been fighting a congested cough for a little over a month now, Sunday I finally broke down and went to the doctor.
Anyone who has ever been sick or needed a physical examination will agree with me when I say
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Monday Mornings, Are You Really Ready?

are you readyGood Monday morning everyone. I feel great, I feel fine, I feel this way all the time! Monday’s are the most important day of the week for any salesperson.  Your level of sales motivation is set based off how prepared you are for this morning and by what you do the first couple of hours.   Never allow yourself to
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Top 10 Success Tips from The Amazing Tom Hopkins

Top 10 Tom Hopkins

Happy Friday everyone. many of you know my admiration for Tom Hopkins and his sales training. Toward the end of 2015 and into 2016 I started to reread Tom’s book on “How to Master the Art of Selling” I highly recommend this book to any sales person if you need a nudge toward success. Tom Hopkins has been training winners for nearly 40 years. The list here are his Top 10 surefire success tips and as always in true David Letterman fashion.
From the home office in the corner of my garage in Brandon, Mississippi,

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Spring is in the Air – Grow Your Credit Card Processing Service

grass moneyGood Thursday morning everyone. Depending on what part of the country you live in, you’ve probably seen tell tale signs that spring has arrived. I for one was anxious for spring to arrive, as it historically marks the start of one of the best times to sell credit card processing services.
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Scammers & Slammers and How to Spot Them

slammersGood Wednesday morning everyone. Have you or your merchant ever been slammed? We’ll come back to this shortly.
 Yesterday one of my merchants received a call stating they were with his merchant services “escalated accounts department”. After a bit of questioning to the merchant they had his processors name (Graphite Payments) and they were now with “Graphite Payments Escalated Accounts department” and they told him that he was using the wrong terminal  and being charged the wrong fees per his SIC Code,and that he needed to fill out a new form to receive his new terminal and agree to new fees. Perhaps you can see where it’s headed already.
Shortly after he received the email with his new paperwork he called me. needless to say, he was smart enough to know it was not from us.
I went to his location and low and behold he was being scammed or the proper term is slammed.
This is the 2nd time on of my merchants have been approached this way. I’ve also seen it one other time with a potential merchant who was locked into three different leasing companies. below are some tips and safe practices so that you can share with your merchants to safe guard them from the slammers.

Tips for Growing Your Residual Stream

residual incomeGood Tuesday morning everyone.  When it comes to lawn and garden projects, we all know the importance of sun, water and fertilizer, especially now that spring is kicking in. Without the proper nourishment and care, your investment can quickly whiter away during the hot summer yet to come. However, with a little time and energy, it’s easy to see great results.

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