With Thanksgiving only a couple of weeks away, it’s that time of year when gratitude is top of mind—and not just for family, friends, and health. We in the sales world have our own unique set of things to be thankful for.
Personally, I’m unbelievably thankful for that first drink of Dr. pepper Zero in the morning that has just enough caffeine to get me through my first cold call of the day. It’s the little things, right?
But whether you’re prospecting in Turkey, Texas, or closing deals in Sandwich, Illinois, our industry gives us plenty of reasons to give thanks. So, I put together a list of the top 10 things every merchant services pro can be thankful for this season.
From The Home Office in Cranberry, Pennsylvania, Here are the
Top 10 Things a Merchant Services Pro is Thankful For
10. The “Easy-to-Read” Competitive Statement That glorious moment when you get a statement that isn’t 40 pages long, encrypted, or missing the effective rate. It’s clean, simple, and makes your savings analysis a breeze.
9. A Smooth Installation & Activation When the terminal arrives on time, the new POS system integrates flawlessly, and the batch settles perfectly the first time. No panicked “it’s not working!” calls from the merchant.
8. Quick Underwriting Approvals Submitting an application and getting that “Approved” email back in hours, not days. No extra stipulations, no “we need six more documents” requests. Just a clean approval that lets you keep the momentum going.
7. A Solid Referral Partner That banker, accountant, or B2B peer who understands your value and consistently sends you warm, qualified leads. They are an extension of your sales team, and they’re worth their weight in gold.
6. The “Yes” After Five “No’s” Sales is a numbers game. That “yes” feels good, but the “yes” that comes right after a string of rejections—the one that breaks the slump and proves your persistence—feels incredible.
5. A Strong Support Team Knowing you have a dedicated relationship manager, a savvy technical support agent, or an accessible sales director you can call when things get complicated. You aren’t alone, and that support helps you save deals.
4. The Client Who Actually Reads Their Emails The merchant who sees your update about a new product, a compliance change, or a software update and doesn’t call you six months later complaining they never knew.
3. Technology That Just Works A reliable gateway with no downtime. A smart terminal that’s intuitive. A virtual terminal that’s fast. When the tech you sell is stable, your portfolio is stable.
2. The Long-Term, Loyal Client The business owner you signed 10 years ago. They’ve weathered recessions, they trust your advice, they send you referrals, and they never, ever pick up the phone when a competitor cold-calls them. They are the bedrock of your portfolio.
And the # 1 Thing a Merchant Services Pro is Thankful For is …
1. That Beautiful, Compounding, Lifetime Residual Stream This is it. The holy grail of merchant services. The direct reward for all the “no’s,” the bad statements, and the tough installations. It’s the “mailbox money” that builds every single month, representing the trust you’ve earned and the foundation of your entire business.
That’s the list! It’s a tough, grinding business, but the rewards—both personal and financial—are absolutely worth it. Take a moment this month to reflect on what you’re thankful for in your own sales journey.
Have a great weekend everyone.
David
Payment Lynx Daily 