Alright, fellow road warriors of the sales battlefield, gather ’round for another tale from the front lines of prospecting.
We all know the daily hustle: fueling up on caffeine , psyching ourselves up after that last “not interested,” and navigating the urban jungle to unearth those golden opportunities. But sometimes, the jungle – or in this case, the deceptively innocent-looking parking garage – decides to fight back.
This time, it wasn’t just a close call. It was a direct hit.
There I was, fresh off what I thought was a promising (albeit brief) drop-in. I’d parked my trusty truck – my mobile office, my sales command center – in a spot that seemed reasonable enough. You know the ones, nestled between those charmingly oversized concrete poles that parking garage architects seem to adore. My mind was already replaying the conversation, planning my follow-up strategy, when it was time to head to the next prospect.
I put the truck in reverse, checked my rearview (the irony!), started backing out, and then… CRUNCH. That gut-wrenching, metallic shriek that every vehicle owner dreads. My driver-side mirror. Mangled. Kaput. Victim of a stealthy concrete pillar that apparently had a personal vendetta against my ability to prospect effectively that day.
For a split second, I just sat there, staring at the now-sad, lopsided silhouette of my truck in what remained of the mirror. The frustration was instant. First, the sheer annoyance of the damage. Second, the immediate calculation of cost and time lost. And third, that familiar feeling any sales pro knows: “Really? Another obstacle?”
The Blind Spots in Our Daily Grind
It struck me then, as I was ruefully examining the dangling mirror and plastic, how much that busted mirror felt like some of the classic challenges we face while we are out and about trying to close deals:
- The Unexpected Setback While Exiting: You think you’re smoothly moving on from a prospect – maybe it wasn’t a fit, or you got a polite “no for now.” You’re “backing out” of that interaction, ready for the next, and BAM! Something you didn’t anticipate hits you from your blind spot. Perhaps it’s a sudden application issue newly signed client, a competitor swooping in on a warm lead, or just a day where nothing seems to go right, derailing your momentum.
- The Cost of “Minor” Distractions: That pole wasn’t a major collision, but the consequence – a useless driver-side mirror – was a significant pain. It’s like those “small” admin tasks, the unexpected compliance questions, or the tech glitches that seem minor but can chew up valuable selling time and energy if you’re not careful. They’re the little things that can throw you off your game if you let them.
- The Importance of Full Visibility: Driving without a driver-side mirror is strange. You are so use to looking at it unconsciously and you feel vulnerable, constantly second-guessing. In sales, not having full visibility into your pipeline, your client’s true needs, or the competitive landscape can be just as crippling. It forces you to make assumptions, and we all know how that can end.
- Resilience is Non-Negotiable: Was I tempted to just call it a day and go home to mourn my mirror? You bet I was. But in sales, packing up shop after every setback isn’t an option. You assess the damage (literal or figurative), figure out a temporary fix if needed (hello, clear packing tape and hope!), and you keep moving. The next prospect doesn’t know or care about your parking garage mishap.
The Lesson from the Driver’s Seat (Even with a Busted View)
My encounter with that unyielding pole wasn’t just a lesson in cautious reversing. It was another reminder of the realities of our profession:
- Always Be Aware of Your Surroundings: This is true for parking garages and prospect offices. What are the potential obstacles? Who are the decision-makers? What’s the unspoken sentiment in the room?
- Don’t Let Setbacks Define Your Day (Or Your Quarter): A broken mirror, a lost deal, a tough rejection – they sting. Acknowledge it, learn from it if you can, and then refocus on the next opportunity.
- Resourcefulness is Key: Whether it’s finding a creative solution for a client or figuring out how to safely drive to your next appointment with compromised visibility, your ability to adapt is crucial.
- Keep Your Sense of Humor: Seriously. If you can’t eventually chuckle at the image of yourself, a determined sales professional, being bested by a stationary object while trying to earn a living, you’re in for a rough ride.
So, the next time you’re out there, navigating the often-treacherous terrain of prospecting, and you hit an unexpected “pole” – be it literal or metaphorical – just remember, it happens to the best of us. Take a deep breath, curse a little under your breath if you must, and then get back to what we do best: connecting with businesses and closing those deals.
Now, if anyone has a good recommendation for a side mirror replacement that’s extra pole-resistant, I’m all ears.
What unexpected “crunches” have you encountered on your sales journey? Drop a comment below – misery (and humor) loves company!
Happy Selling,
David
