Alright, let’s flip the script and focus on the positive! A coupe weeks ago we did the top 10 things we are tired of hearing now lets countdown on the things merchant services salespeople are happy to hear:
From the Home office in Bald Head Maine, Here are
The Top 10 Things Merchant Services Salespeople Love to Hear
Merchant services salespeople face a lot of challenges, but they also experience the satisfaction of helping businesses succeed. Here’s a look at the phrases that bring a smile to our faces:
10. “I’m open to exploring my options.”
- Why it’s great: It signals a willingness to engage in a productive conversation. It means the salesperson has a chance to present their value.
- What they’re thinking: “Fantastic! Let’s see how we can improve your current situation.”
9. “Can you explain how this technology works?”
- Why it’s great: It shows genuine interest in learning and understanding the solutions offered. Salespeople love educating their clients.
- What they’re thinking: “I’m happy to! Let me show you how this can benefit your business.”
8. “I appreciate you taking the time to explain everything.”
- Why it’s great: It acknowledges the salesperson’s effort and expertise. It’s a simple but powerful form of appreciation.
- What they’re thinking: “That’s why I’m here! I want you to feel confident in your decision.”
7. “I’m looking for a long-term partnership.”
- Why it’s great: It indicates a desire for a stable and mutually beneficial relationship. It’s not just about a quick sale.
- What they’re thinking: “Great! We’re committed to supporting your business as you grow.”
6. “What kind of customer support do you offer?”
- Why it’s great: It shows the client is thinking about the long term, and that they understand that when problems arise, they need help.
- What they’re thinking: “Customer service is a huge point of pride for our company, let me tell you about our excellent support.”
5. “I’m ready to streamline my payment process.”
- Why it’s great: It highlights a specific need that the salesperson can address. It’s a clear opportunity to provide a valuable solution.
- What they’re thinking: “Perfect! We have the tools and expertise to make your transactions faster and easier.”
4. “I’ve heard good things about your company.”
- Why it’s great: It validates the salesperson’s efforts and the company’s reputation. It’s a positive start to the conversation.
- What they’re thinking: “That’s fantastic! We strive to provide excellent service and build strong relationships.”
3. “Let’s compare your proposal to my current statement.”
- Why it’s great: It demonstrates a data-driven approach and a willingness to make an informed decision. It allows for a transparent comparison.
- What they’re thinking: “Excellent! Let’s break down the numbers and see the real value.”
2. “I’m impressed with your knowledge of the industry.”
- Why it’s great: It acknowledges the salesperson’s expertise and builds trust. It reinforces their credibility.
- What they’re thinking: “I’ve worked hard to stay up-to-date! I’m glad my expertise is helpful.”
And the #1 The Top 10 Things Merchant Services Salespeople Love to Hear is …
1. “Yes, I’d like to move forward.”
- Why it’s great: It’s the ultimate goal! It signifies a successful sales process and a new client relationship.
- What they’re thinking: “Wonderful! We’re excited to partner with you and help your business thrive.”
At the heart of every salesperson is a desire to help businesses succeed. Hearing these positive phrases reinforces that our hard work is making a difference. It’s a reminder that building strong relationships, providing valuable solutions, and educating clients are the keys to a rewarding career.
Have a great weekend ,
David
