Complacency

This word, complacency.  

This word doesn’t exist in the vocabulary of an entrepreneur.  
We are always looking for opportunities.  To do it better.  Do it faster.  Do it in a different way altogether.  Do something that’s not been done before.  
And if we’re honest, in the payments field, complacency = attrition.  Fail to adapt to the changes and your merchants will adapt without you.  

But because we’re always looking ahead to what’s next, sometimes we fail to recognize the progress we’ve already made, celebrate the achievements we’ve attained, or appreciate the foundation we’ve worked so hard to build.  

We can find ourselves in a never-ending state of uneasiness. 

We always want more.  

We struggle to look back and reflect because we’re too busy chasing the next big idea.  

Take a pause.  Turn your head over your shoulder and see how far you’ve come.That foundation you poured into is what’s supporting the second story you hope to build next.  

Recognize the hard work of getting from zero to something much more, be grateful for what came from it, and then and only then…. Keep building.

Happy Selling, 

David